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Shelf monitoring: find price mismatches, gaps and failing labels before shoppers do

AiESL turns the status of every connected label, your POS and inventory data and, where installed, cameras and sensors into one view of shelf health — then routes the fixes to store teams with pick-to-light labels.

// THE PROBLEM

What store teams cannot see from the back office

Price mismatches

A label that failed to update, or a price that changed in the POS but not on the shelf, is only found when a shopper complains at the till.

Gaps and out-of-stocks

Empty facings and low stock are discovered by walking the aisles, often after sales are already lost.

An invisible label fleet

Thousands of labels, gateways and batteries — and no single view of which ones are offline, failing or running low.

// WHAT IT MONITORS

One view of shelf health, built from the data you already have

AiESL shelf monitoring combines device status from every connected label, data from your POS and inventory systems, and — where installed — cameras and sensors, to spot price mismatches, stock gaps and planogram drift and turn them into store tasks.

What is detectedWhere the signal comes fromWhat happens next
Labels showing the wrong priceUpdate status reported for every label through the middleware, checked against the POS priceAn alert and a store task
Offline labels, failed updates, low batteriesDevice-layer status monitoring across all connected brands and gatewaysFleet health dashboard; firmware upgrades pushed centrally
Stock gaps and low stockStock levels from ERP / WMS; vision sensors where installedReplenishment task; pick-to-light guides the picker
Planogram driftCameras or vision sensors where installedCorrection task with the location and product
Store trafficAiESL Flow Camera footfall analyticsStaffing and promotion timing

Electronic labels alone cannot see the shelf. For merchandising and planogram compliance, the published evidence is for camera-based systems, not labels — see what the evidence supports.

// STORE OPERATIONS

From alert to action: pick-to-light and task routing

Programmable LED labels turn monitoring into guided work: the same console that finds a gap lights the path to fix it.

CapabilityHow it worksWhere it helps most
Pick-to-lightLED-equipped labels flash on the bins or facings in a pick or replenishment route; staff follow the lights and confirm.Warehouses, dark stores, click-and-collect picking
Task routingAlerts become tasks assigned to a store or team, with product and location.Multi-store chains with central operations
Live location dataBin and shelf labels update from the WMS when stock moves, so the location on the label is always current.Stockrooms and distribution centres

More on warehouse and DC operations and electronic labels for parts bins.

// SENSING

Cameras, footfall and the next sensors

DeviceWhat it addsPrivacy
AiESL Flow CameraFootfall analytics with 98%+ counting accuracy, in real timeGDPR-compliant, with anonymisation on the device
Vision sensorsShelf images for gap and planogram detection where installedDepends on configuration — assess per deployment
Positioning (AoA, UWB, BLE)Where products, carts or staff are in the storeDepends on technology; compared in our indoor positioning guide

Because the open middleware sits above the radio layer, new sensor types — including millimetre-wave radar — can be added to the same console without rebuilding integrations. Which positioning technology fits which job is compared in retail indoor positioning: AoA, UWB, RFID and BLE.

// ROLLOUT

Start with what your labels already report

1

Label fleet health

Connect existing labels through the middleware and get price-mismatch and device alerts on day one — no new hardware.

2

Add system data

Feed stock levels from ERP / WMS to turn gaps into replenishment tasks and pick-to-light routes.

3

Add sensors where they pay

Install cameras or sensors only in the aisles where gaps and compliance cost the most.

// FAQ

Shelf monitoring questions

Talk to a solution engineer about your stores and systems — no sales script.

Talk to an engineer

Shelf monitoring means continuously checking that every shelf shows the right price, the right product and enough stock, instead of finding problems by walking the aisles. It combines label status, store-system data and, where installed, cameras or sensors, and turns problems into tasks.

No. A label knows what it displays, not what is on the shelf. Out-of-stocks are detected from inventory data or from cameras and sensors; the labels then help fix them, for example by lighting the pick or replenishment route.

Every connected label reports its update status through the middleware. The platform checks what each label should show against the POS price and raises an alert and a store task when a label does not match.

The AiESL Flow Camera is designed for GDPR compliance with anonymisation on the device, and it reports counts and traffic in real time with 98%+ accuracy. Your own data-protection assessment still applies to every deployment.

No. Label fleet health and price-mismatch alerts work from day one with the labels you connect. Add inventory data next, and cameras or sensors only in aisles where gaps and compliance problems are costly.

Yes, for brands connected through the AiESL open middleware, which supports 5+ label-brand integrations and monitors their status from one console.

// KEEP READING

Guides behind this module

AI Dynamic Pricing Retail Media Open Middleware All products

See your shelf health on one screen

Connect the labels you already have and get price-mismatch and fleet alerts from day one.

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